Effective Thursday, July 1, 2021, City Hall will reopen to the public after 15 months of being closed due to the COVID-19 pandemic.

The public will again be able to conduct in-person business to pay utility bills, purchase permits and licenses, attend meetings, and more.

City Hall closed to the public on March 18, 2020, after the Governor declared a State of Public Health Disaster Emergency. Since then, all offices have been closed to the public, except the Police Department and City Hall front lobby. Routine business was maintained throughout this closure by phone, digital services, and through special arrangement in order to provide required services.

Here are a few helpful reminders for those returning to City Hall to do business:

  • Masks will be encouraged, but not required of the public. Free face masks will be available at the front desk and other locations.
  • Please show respect for those who wish to wear masks and/or continue to follow social distancing protocols.
  • The drop box placed in the front lobby of City Hall will remain in place for utilities, as well as other documents and payments. The utility payment drop off on the east side of City Hall remains available with drive-thru access off of South Van Buren Street.

These changes signal a move back to pre-pandemic operations; however, the City will remain vigilant in monitoring the local and national public health situation. For more COVID-19 information, visit icgov.org/coronavirus

Date of publication

Thursday, June 24, 2021

Contact

Department