The Revenue Office at City Hall, where residents set up City utility accounts and pay water bills and other City fees, will be closed for the next three to four weeks for a remodeling project that will improve the customer service area, making it ADA-accessible. Construction will get underway Monday, Feb. 8.
As part of the renovation project, the southeast door to City Hall will be closed to the public. Access to the Revenue Office and the building’s lower level will be available from the front lobby door off Washington Street, where the City’s Information Desk is located, and the northeast door off of Van Buren Street, which is adjacent to the parking lot. Both entrances are ADA-accessible. Residents and visitors conducting business at City Hall will be able to park in the adjacent lot free of charge.
The southeast door will remain closed to the public even after construction is finished, redirecting visitors to the two accessible entrances and the City’s Information Desk.
During the Revenue Office remodeling project, customers will be able to pay their bills at the Information Desk in the City Hall Lobby, where Cashiers will be temporarily located. Customer Service Representatives will be temporarily stationed in the lower level of the building to assist customers with utility account issues. Normal hours of operation will be in effect, from 8 a.m. to 5 p.m. Monday through Friday, except on Presidents’ Day on Feb. 15, when City Hall will be closed.
The construction project in the City Hall lobby has been completed, but work continues on the Police Station lobby. That project is expected to be completed by Feb. 17. People who need to conduct business with the Police Department should continue to use the Customer Service walk-up window that has been installed on the exterior of the building off Washington Street.
For more information, contact Kumi Morris, City of Iowa City Architectural Services, at 319-356-5044 or firstname.lastname@example.org.