A variety of recovery resources are listed below to help those in our community in need. 

Business Reopening Resources are available on the Economic Resources web page. 

• Child Care Resources 
• Emotional Support
• Financial and Housing Support 
• Food Resources
• Healthcare and Well-being Resources 
• Legal and Workplace Resources
• Refugee, Immigrant, and Tribal Communities
  • Multilingual COVID-19 Resources
• Senior Citizen Resources 
• Student and Teacher Resources 
• Violence Prevention
• Virtual Activities and Fun 

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Child Care Resources

• Childcare Providers Support
  • CAREforce for our WORKforce
  • Iowa Department of Human Services 
• Child Life Disaster Relief offers digital and printable resources on how to help children cope with COVID-19. 
• Iowa Child Care Resource & Referral Child Care Guidance
• Iowa Department of Human Services Resources
  • Childcare Availability 

• Virtual Learning Support Program for UI Student Parents of School-Aged Children

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Emotional Support

Feeling stress and anxiety is normal during a pandemic. Several resources are available to support mental, emotional, and physical health.

• Abbe Health Services provides mental health and aging services. 
• Centers for Disease Control and Prevention (CDC) has stress and coping resources available. 
• Christian Century offers pastoral care guidelines. 
• COVID Recovery Iowa program is offering free virtual counseling to Iowans affected by the pandemic. 
• How Right Now offers resources for individuals experiencing a variety of emotions during the pandemic. 
• Iowa Disaster Behavioral Health Response Team provides mental health services across the state after a disaster. 
• Iowa Refugee Counseling Center offers virtual counseling sessions for refugees and immigrants. 
• Mental Health America offers resources for specific demographics such as parents, caregivers, or veterans. 
• Pandemic Parenting is a free program available to parents in East Central Iowa counties. This program offers resources on resilience, personal wellness, emotional support, and more. 
• Prelude Behavioral Services provides substance abuse and behavioral health services to Iowans. In addition, Prelude operates the Employee Assistance Program via the Synchrony  program. 

Crisis/Help Lines and Chats 

• CommUnity, formally the Crisis Center, has support resources by phone (Crisis Call/Text: 1-855-325-4296) and Online Chat.
• Crisis Text Line 24/7: Text "HOME" to 741741 to connect to a counselor for support. 
• Iowa Concern Hotline is a resource for Iowans needing support related to legal matters, finances, stress, or crisis/disaster situations. The Hotline is available at 800-447-1985.
• Iowa 211 Toll-Free is available to connect Iowans with the social services they need for their particular circumstance. Call 866-469-2211; Alternative: 319-739-4211. 
• National Alliance on Mental Illness (NAMI) offers a help line, resource guides, education, and a Family Support Group on Zoom. 
• National Suicide Prevention Hotline: 1-800-273-8255
• Substance Abuse and Mental Health Services Administration (SAMHSA) Disaster Distress Helpline is available for anyone experiencing emotional distress from a disaster. This Helpline is available 24/7, 365 days: 1-800-985-5990. 
• Veterans Crisis Line: Veterans can connect with a responder via call, text, or online chat 24/7. 
• Warm Line: This non-crisis telephone service is available to anyone daily from 5 - 10 p.m. Staff answering calls are available to provide support, empathy, and community resources. The Warm Line can be reached at 1-844-775-9276. 
• Your Life Iowa Statewide Crisis Line is available for those experiencing emotional distress in a crisis and can be reached at 855-581-8111. 

Kids Resources

• Children’s Mental Health Committee 
• Healthy Kids School-based Health Clinics (HKSBHC) offers free medical services to children in Johnson County. 
• Iowa Department of Education 
• Iowa Pediatric Mental Health Collaborative 
• Mental Health Technology Transfer Center 
• National Institute of Mental Health 
• Youth.gov 
• Resources on how to talk to kids and reduce anxiety related to COVID-19: 
  • Child Life Disaster Relief 
  • National Alliance on Mental Illness (NAMI) 
  • PBS Kids 
  • University of Iowa Stead Family Children’s Hospital

Workplace Support

• American Psychiatric Nurses Association is offering resources to nurses experiencing stress, anxiety, and other emotions related to the pressure they are under due to COVID-19. 
• Center for Workplace Mental Health shares information on how to maintain a healthy well-being while working from home. 

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Financial and Housing Support 

• Emergency Housing Assistance:  If you need housing assistance and your household income is below 80% of the area’s median income (eligibility chart), the City encourages you to do the following:
  1. Contact Shelter House at  319-351-0326. Shelter House administers several different housing relief programs, including housing eviction and foreclosure prevention with funds through the City's Community Development Block Grant-CV program.The program can assist with up to 6 months of rent, mortgage, or utility assistance. If you receive or have received State assistance, you can apply for this program after their assistance ends and there is no duplication of benefits.
  2. For more information, view the handout, which is available in multiple languages.
• Eviction Moratorium extended until March 31, 2021. 
• Family Investment Program (FIP) is through the Iowa Department of Human Services, and offers financial assistance to families in need. 

  1. Family Development and Self-Sufficiency Program (FaDSS)

• Financial Counseling for Iowans is available through ISU Extension and Outreach. 
• HouseIowa.org lists many resources related to housing, including affordable housing assistance, shelter for those in need, and assistance for renovation and repairs.
• Iowa Finance Authority: 
  • Housing Recovery Help Line: 855-300-5885 or 515-348-8813
  • Iowa Emergency Solutions Grant CARES Act (ESG-CV) offers resources to prevent households from becoming homeless as a result of eviction. 
  • Iowa Housing Recovery offers updates and information on available housing resources. 
• Low-Income Home Energy Assistance (LIHEAP) helps low-income homeowners and renters pay a portion of utility bills. Applications are accepted at the local community action agency (HACAP, the community action agency serving Johnson County). Apply by April 30, 2021.
• Johnson County Social Services can help residents access many essential services like childcare and clothing, food and legal assistance, and health services. 
• Shelter House Rapid Re-Housing offers housing support to individuals or families that are homeless or in need of housing. 

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Food Resources

• CDC's Four Steps to Food Safety: Clean, Separate, Cook, Chill
• CommUnity Crisis Services and Food Bank has opened a new Iowa City Food Bank Location. Visit the website for more information. 
• Double Up Food Bucks offers free fruits and vegetables to those in need of food assistance. 
• Elder Services Meals on Wheels through Horizons is offering meals to seniors in need. 
• Feeding Iowans Task Force is a statewide resource to assist Iowans that are food insecure during the pandemic. A variety of food resources are listed on the website. 
• Food Bank of Iowa has a map tool to locate food support resources.
• Food Pantry for Pets: The supplies from the pantry are available for those in need by calling the Iowa City Animal Care and Adoption Center, 3910 Napoleon Lane, Iowa City at 319-356-5295. The individual package will be placed outside the front door with the recipient name on it Monday through Friday, 10:30 a.m. - 5:30 p.m.
• Free Food Delivery is available to Johnson County residents in need. 
• HACAP, the community action agency serving Johnson County, offers mobile food pantries and other nutrition services. 
• Iowa Department of Human Services offers food security resources. 
• Mobile Food Pantry is available for those in need of food, and a location/time schedule can be viewed at their website. 
• Student Food Aid is available to K-12 students who may not have access to meals due to school closures through the Pandemic Electronic Benefit Transfer (P-EBT) Program. 

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Healthcare and Well-being Resources 

Healthcare 

• CDC:
  • Guidelines on how to wear a mask to slow the spread of the virus
  • Interim COVID-19 Contact Tracing Communications Toolkit for Health Departments
  • When You Can be Around Others After You Had or Likely Had COVID-19
• Insurance and Financial Support: 
  • Children’s Health Insurance Program (CHIP) is available through Healthy and Well Kids in Iowa (Hawki) for uninsured children. 
  • Healthy Kids School-based Health Clinics (HKSBHC) is an Iowa City Community School District program and offers free medical services to children in Johnson County. 
  • Iowa Department of Human Services has resources for individuals that are uninsured including the Application for COVID-19 Testing Coverage.
  • Medicaid Member Services is currently waiving co-pays, premiums, and contributions during emergency declaration. 
  • University of Iowa TeleMobile Clinic is offering free appointments for individuals that are uninsured. For more information, text or call 319-535-2684.
• Department of Health and Human Services has information on telehealth services during this time, as well as, information on the Health Insurance Portability and Accountability Act.
• Iowa Developmental Disabilities (DD) Council has compiled resources to help individuals with developmental and intellectual disabilities. 
• Mask Helpers: Need a mask? Mask Helpers connects those that make masks with those that need them. 
• Respiratory Illness Follow-Up Clinic is available for individuals that have recovered from COVID-19. 
• Society for Health Communication has a variety of health communication resources. 
• State Supplementary Assistance (SSA) is a Medicaid program to assist individuals with special needs or disabilities. 
• TestIowa: Participate in this health assessment initiative to increase testing capacity across the state. 

Well-being 

• CDC Resources
  • Cleaning And Disinfecting Your Home
  • Considerations for Travelers
    • CDC Expands Negative COVID-19 Test Requirement to All Air Passengers Entering the United States
  • Deciding to Go Out
  • Four Steps to Food Safety: Clean, Separate, Cook, Chill
  • Home Resource List 
  • Running Essential Errands (Grocery Shopping, Take-Out, Banking, Getting Gas, and Doctor Visits) Recommendations
• Meatless Monday has information on how plant-based eating can support the immune system. 
• World Health Organization offers exercise tips. 

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Legal and Workplace Resources  

View legal and workplace-related resources on the Economics Resources web page. 

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Refugee, Immigrant, and Tribal Communities 

Multilingual COVID-19 Resources

• Guides, Handouts, and Documents:
  • CDC
    • Communication Toolkit
    • Spanish Communication Resources
  • Equality Labs
  • Health Literacy Project
  • Iowa Department of Human Rights
  • Iowa Department of Public Health 
  • Johnson County 
  • National Coalition for Asian Pacific American Community Development (Eviction Moratorium Information)
  • Refugee Alliance of Central Iowa 
  • State of Iowa
  • TestIowa (available in Spanish)
• Phone Contacts: 
  • EMBARC offers a crisis response helpline, resources, and news in multiple languages.
  • Iowa International Center offers a free housing interpretation hotline for landlords and tenants by calling 515-282-8269, ext. 5 (180+ languages) 
  • Iowa Mortgage Help offers a statewide hotline for foreclosure assistance, financial questions, and more by calling 877-622-4866. 
  • Iowa Spanish Helpline: The Office of Latino Affairs, EMBARC, and The Iowa Spanish Helpline Task Force have collaborated to provide this helpline for assistance with matters related to healthcare, employment, education, and more in Spanish. The helpline is available Monday to Saturday from 8 a.m. to 8 p.m. at 515-344-3936. 
  • Multilingual Hotline: Several languages are available from 8:30 a.m. - 5:00 p.m. at 1-877-558-2609.
    • Iowa Multi-lingual COVID-19 Phone Line Language Menu 
• Videos: 
  • American Sign Language videos 
  • City of Iowa City has recorded video messages with recommendations from the CDC in Spanish, Mandarin, Arabic, Swahili, and French.
  • Congolese Health Partnership Iowa
    • Protecting Our Community video series (available in English, Spanish, Lingala, Swahili, French, Arabic, and Kinyarwanda): 
      • Video 1: What is coronavirus?
      • Video 2: How can we prevent coronavirus?
      • Video 3: How do we seek care for coronavirus?
    • COVID-19 FAQs video series (Video 1: COVID-19 Symptoms and Prevention, Video 2: COVID-19 Testing, Video 3: Seeking Care, Caring for the Sick, and Resources for Those Who are Sick) in the following languages: 
      • English I Spanish I French I Swahili
  • I Care Mask Challenge offers mask wearing recommendations in multiple languages. 
  • Iowa Civil Rights Commission offers videos on fair housing information in multiple languages (Translated Brochures)
  • State of Hawaii has created several informational videos in Marshallese, Korean, Tagalog, Ilocano, Mandarin, Chuukese, Cantonese, Japanese. 
  • The Refugee Response offers a variety of COVID-19 related videos in several languages.
• Emotional Support: 
  • Caring for Yourself in Stressful Times (Refugee Alliance of Central Iowa and U.S. Committee for Refugees and Immigrants)
  • Iowa Refugee Counseling Center offers virtual counseling sessions for refugees and immigrants. 
  • Managing Stress and Anxiety During COVID-19 (The Refugee Response)

Refugee and Immigrant Resources 

• Bureau of Refugee Services (BRS): If refugees have questions, or have concerns pertaining to their benefits or unemployment, they can call 515-875-5600.
• Community Connection (video series): Refugee and Immigrant Association works to bridge barriers during the pandemic
• National Employment Law Project Immigrant Workers' Rights offers information and frequently asked questions for immigrants related to their employment.

Tribal Communities Resources

• CDC has resources on social distancing, household preparedness, and other guidance documents related to COVID-19. 

• Center for American Indian Health has several COVID-19 Materials Developed for Tribal Use. 

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Senior Citizen Resources 

• Cyber-Seniors Mentor Program is meant to keep senior citizens connected digitally and offers lessons and videos on different computer skills.
• Elder Services Meals on Wheels through Horizons is offering meals to seniors in need. 
• Heritage Area Agency on Aging offers a registry to help get essential personal care items to seniors in need. 

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Student and Teacher Resources 

College Resources

• CDC Toolkit for Colleges and Universities
• College Board has put together a variety of online resources to help prepare high school juniors and seniors for college planning. 
• Student Loan Advisory Service is available for students in need of COVID-19 financial relief or support. 
• Tips to Help College Students During the COVID-19 Pandemic

K-12 Resources

• ACT Digital Learning Resources 
• CDC:
  • Considerations for Schools 
  • Considerations for Youth Sports 
  • Schools and Childcare Programs​
• Department of Education: 
  • Guidance and Information
  • Resources to Support Learning During COVID-19
• Heartland Area Education Agency has guidance for English learners.
• Illinois Autism Partnership offers a School Closure Toolkit for children with autism.  
• Iowa City Community School District: 
  • 2021-22 ICCSD Online Program 
• Johnson County Resources for Families offer academic, mental health, and well-being resources. 
• Neighborhood NESTS (Nurturing Every Student Together Safely) program has been developed by a collaboration of local non-profit organizations to offer a safe space for students during this school year. CDC safety guidelines will be followed. 
• PBS' How to Support Your Child for a Very Different School Year

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Violence Prevention 

• Community Connection (video series): Domestic violence awareness and resources available during a pandemic
• Domestic Violence Intervention Program: The emergency housing and hotline, a free 24/7 service, is available by calling 800-373-1043. 
• Iowa Coalition Against Domestic Violence offers victim services programs across Iowa. 
• Iowa Coalition Against Sexual Assault (CASA) offers victim services and the Victim Service Call Center that can be reached by calling 1-800-770-1650 or texting "IOWAHELP" to 20121. 
• Lawyers' Committee for Civil Rights Under Law: The Stop Hate Project was launched in an effort to reduce hate incidents and provide support resources. 
• Substance Abuse and Mental Health Services Administration (SAMHSA) has a variety of resources related to COVID-19. 

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Virtual Activities and Fun 

• Google Arts & Culture: Experience online museum tours from around the world.
• Insect Zoo: Check out insect videos from the Iowa State University Insect Zoo. 
• Kirkwood Community College is offering digital and computer classes at no cost. 
• Shedd Aquarium: View videos of aquarium animals from the Shedd Aquarium in Chicago. 

Kids

• Healthy Habit All-Stars offers games, coloring books, and videos to help children learn about important health topics. 
• ICAreaTogether Coloring Sheets: A fun activity and a way to thank our medical, first responder, and food industry workers. 
• Iowa Children's Museum: Several at-home activities are shared via their Facebook page.
• Julie's Library: Story Time with Julie Andrews podcast
• Sesame Street Caring for Each Other: Videos, e-books, and more