The City of Iowa City and Johnson County are focused on continuing critical operations including the police and fire departments, providing clean water, sewer services, trash and recycling collection, and transit, however some services have been impacted. Changes to operations will be communicated as circumstances evolve. 

    City and County Services Updates

    Other Updates  


    Animal Care and Adoption Center (City)

    The Animal Care and Adoption Center is operating with limited open hours: 10:30 a.m. to 5:30 p.m., Monday through Friday.

    The building remains locked and limited numbers of people are allowed to enter at one time due to the COVID-19 pandemic. Visitors should call 319-356-5295 when they arrive, or wait at the door to be allowed in.

    Licensing and dog park permits can be done in person during open hours. Potential owners will also be allowed to view adoptable pets, following all safety guidelines. 

    The center will continue to take applications for animals by email, and will allow appointments to be made to view for animals on their webpage. Staff is also taking appointments for stray and owner surrender animals prior to arrival. Please call 319-356-5295 before delivering an animal.

    Pet Food Donations

    The center is working to help pet owners who are experiencing financial hardships during the pandemic by providing free pet food. The shelter is accepting donations of food for dogs, cats, and small animals.

    To request food, pet owners can call the center at 319-356-5295. 

    To donate food, please drop off items at the side door, facing mostly east, between 10:30 a.m. to 5:30 p.m. Prescription pet food will also be gladly accepted. 


    Building Inspection Services (City)

    City Hall, which includes the front counter of the Neighborhood and Development Services, is closed until further notice. Building Inspection Services has outlined the following guidance to assist builders and developers in limiting interactions in the field.

    Building inspections require remote virtual inspections for interior building inspections of occupied structures. Those with questions about setting up a remote inspection can contact Tim Hennes at 319-356-5122. 

    Required Radon Testing Delayed 

    The City's plan to verify radon testing at all single family detached and duplex rental units has been moved back to July 1, 2021. 

    While testing and mitigation are important, the City will delay the new radon requirements to reduce contact between staff and public to help limit the spread of COVID-19. For more information, visit the website. 


    City Hall (City) 

    The closure of City Hall has been extended until further notice.


    Housing Authority (City and County)

    The Iowa City Housing Authority Office (ICHA) is closed until further notice. Housing Authority staff will continue to process needed paperwork, issue rent payments, and answer calls. Please continue to report all changes in income and family composition in writing. 

    If you need to speak with your caseworker or Housing Authority staff, call 319-356-5400. For more information, visit their website.

    Fair Housing Resources 

    The City of Iowa City’s Office of Equity and Human Rights is available to assist businesses, landlords, and property managers on questions concerning unlawful discrimination and harassment.

    Staff has put together a memo containing guidance on fair housing and COVID-19. Memos on unlawful discrimination are available online at icgov.org.

    If you have additional questions, email humanrights@iowa-city.org or call 319-356-5022. 


    Landfill (City and County)

    The Iowa City Landfill and Recycling Center has reopened. All services are available.

    Reopening Information
    • Cash is discouraged. Please use credit or debit card, or check.
    • The landfill office is not open to the public.  Please wait in line to talk with the scale operator or call 319-356-5151. 
    • In the self-serve recycling and composting areas, exercise social distancing of 6-feet between one another. 

    For information on how to handle waste materials during the pandemic, view Waste and Recycling COVID-19 Recommendations.


    Library (City)

    The Iowa City Public Library has limited services available. 

    For more information, visit the website. 


    Parks and Recreation (City)

    COVID-19 Precautions

    All decisions made by the Parks and Recreation Department are made to keep you, our users of the City's parks and recreation programs, as safe as possible during this pandemic.

    The Iowa City Parks and Recreation Department will be taking the following precautions when conducting their programs.

    • Program size will be limited.
    • The program format will be instructional-based to allow for social distancing.
    • All equipment will be sanitized prior to each program.
    • Participants and instructors will have temperatures taken prior to each program.
    • Instructors and participants are required to wear masks.

    Playgrounds and other park equipment are not disinfected by operations staff. When using park facilities consider the following precautions:

    • Practice good hand hygiene, using hand sanitizer frequently when soap and water are not available.
    • Recreate safely in small groups of 10 or less and physically distance yourself from others by at least 6 feet.
    • Wear a face covering.

    Closed Facilities & Programs

    The Robert A. Lee Community Recreation Center is closed until further notice. 


    Senior Center (City and County)

    The Senior Center is closed until further notice.

    For more information and activity suggestions, visit the Center website and social media.


    Transit (City and County)

    Federal law requiring face masks on public transit buses goes into effect Feb. 2, 2021

    Iowa City Transit

    Fare collection has resumed and riders will be asked to board through the front of the bus. 

    Iowa City Transit is continuing with procedures and policies to ensure the health and safety of our employees and riders including:

    • Deep cleaning and sanitization of buses and transit facilities
    • Plastic barriers near the driver area to promote social distancing 
    • Requiring drivers and passengers to wear face coverings

    For further updates and bus schedules, visit the Iowa City Transit website. 

    Coralville, CAMBUS, Johnson County

    For transportation updates related to Coralville Transit, Johnson County SEATS, CAMBUS, and more, visit the Johnson County Mobility Coordination website. 


    Utilities (City)

    With City Hall closed to the public, the City is reminding residents that they can drop off utility bill payments at the dropbox located outside of City Hall (located in the City Hall lot immediately east of the building, across the street from New Pioneer Food Co-op). 

    Cash or check are accepted. Please include your payment stub, or the address and account number to apply the payment to. 


    Wastewater (City)

    Wastewater services will continue as normal. Residents can keep our wastewater services operating smoothly by not flushing disinfectant wipes or toiletry wipes down the toilet. Even if the packaging says "flushable," these wipes do not break down like toilet paper, causing operational issues at the wastewater facility. 

    Learn more by watching this video: "Why flushable wipes shouldn't go in the toilet"


    Water (City)

    The COVID-19 virus has not been detected in drinking-water supplies. Residents can continue to use and drink water from their tap as usual. For more information, visit the Environmental Protection Agency's website.