A variety of recovery resources are listed below to help those in our community in need. 

Business Reopening Resources are available on the Economic Resources web page. 

Child Care Resources

Emotional Support

Feeling stress and anxiety is normal during a pandemic. Several resources are available to support mental, emotional, and physical health.

Crisis/Help Lines and Chats 
  • CommUnity, formally the Crisis Center, has support resources by phone (Crisis Call/Text: 1-855-325-4296) and Online Chat.
  • Crisis Text Line 24/7: Text "HOME" to 741741 to connect to a counselor for support. 
  • Iowa Concern Hotline is a resource for Iowans needing support related to legal matters, finances, stress, or crisis/disaster situations. The Hotline is available at 800-447-1985.
  • Iowa 211 Toll-Free is available to connect Iowans with the social services they need for their particular circumstance. Call 866-469-2211; Alternative: 319-739-4211. 
  • National Alliance on Mental Illness (NAMI) offers a help line, resource guides, education, and a Family Support Group on Zoom. 
  • National Suicide Prevention Hotline: 1-800-273-8255
  • Substance Abuse and Mental Health Services Administration (SAMHSA) Disaster Distress Helpline is available for anyone experiencing emotional distress from a disaster. This Helpline is available 24/7, 365 days: 1-800-985-5990. 
  • Veterans Crisis Line: Veterans can connect with a responder via call, text, or online chat 24/7. 
  • Warm Line: This non-crisis telephone service is available to anyone daily from 5 - 10 p.m. Staff answering calls are available to provide support, empathy, and community resources. The Warm Line can be reached at 1-844-775-9276. 
  • Your Life Iowa Statewide Crisis Line is available for those experiencing emotional distress in a crisis and can be reached at 855-581-8111. 
Kids Resources
Workplace Support

Financial and Housing Support 

  • Emergency Housing Assistance: View the video to learn about available housing programs and how to access resources for rent/utilities. If you need housing assistance and your household income is below 80% of the area’s median income (eligibility chart), the City encourages you to do the following:
    1. Apply to Iowa’s Eviction and Foreclosure Prevention Program. This program can provide up to four months of rent or mortgage assistance. Eligibility and available assistance information can be found online. The program has now allocated a total of $37.4 million, with approximately $8 million remaining available. The deadline to apply for rent and mortgage assistance as well as utility assistance through the Iowa Residential Utility Disruption Prevention program is Dec. 4, 2020. 
    2. If you are not eligible, or your application is denied by the State and you are an Iowa City resident, please apply to CommUnity Crisis Services and Food Bank. The program can assist with up to 6 months of rent, mortgage, or utility assistance. If you receive or have received State assistance, you can apply for this program after their assistance ends and there is no duplication of benefits. For more information, view the handout. 
    3. The City is also partnering with the Center for Worker Justice to provide additional funding through the From My Home to Yours program focused on those not eligible for unemployment or stimulus benefits. The program will make up to two payments of $600 within a 12-month period for rent, utilities, healthcare, childcare or food assistance for those under 80% of median income and financially impacted. To apply, contact Center for Worker Justice at 319-594-7593.
  • Family Investment Program (FIP) is through the Iowa Department of Human Services, and offers financial assistance to families in need. 
  • Financial Counseling for Iowans is available through ISU Extension and Outreach. 
  • HouseIowa.org lists many resources related to housing, including affordable housing assistance, shelter for those in need, and assistance for renovation and repairs.
  • Iowa Finance Authority: 
    • Housing Recovery Help Line: 855-300-5885 or 515-348-8813
    • Iowa Housing Recovery offers updates and information on available housing resources. 
  • Low-Income Home Energy Assistance (LIHEAP) helps low-income homeowners and renters pay a portion of utility bills. Applications are accepted at the local community action agency (HACAP, the community action agency serving Johnson County). 
  • Johnson County Social Services can help residents access many essential services like childcare and clothing, food and legal assistance, and health services. 
  • Residential Utility Disruption Prevention Program provides eligible households with up to $2,000 towards electric, natural gas, and water bills if they are at risk of disconnection due to an inability to pay due to a COVID-19 related loss of income. 
  • Shelter House Rapid Re-Housing offers housing support to individuals or families that are homeless or in need of housing. 

Food Resources

Free Thanksgiving Dinner Program

Healthcare and Well-being Resources 


Holiday Safety Recommendations 

Holiday celebrations involving large group gatherings can be a high risk activity, but there are ways to follow public health recommendations to protect yourself and loved ones. 

Legal and Workplace Resources  

View legal and workplace-related resources on the Economics Resources web page. 

Refugee, Immigrant, and Tribal Communities 

    Multilingual COVID-19 Resources
    Refugee and Immigrant Resources 
    Tribal Communities Resources

    Senior Citizen Resources 

    Student and Teacher Resources 

    College Resources
    K-12 Resources

    Violence Prevention 

    Virtual Activities and Fun