The City of Iowa City and Johnson County are focused on continuing critical operations including the police and fire departments, providing clean water, sewer services, trash and recycling collection, and transit.

Some City and County Services have been impacted, however, due to coronavirus (COVID-19). Changes in operating schedules, cancellations, or other alterations to operations and facilities will be communicated as circumstances evolve. For a full list of City of Iowa City facility closures, visit the website. 

    City and County Services Updates

    Other Updates  

    Animal Shelter (City)

    The Animal Care and Adoption Center is currently closed to the public. For more information, visit the website. 

    Pet Food Donations

    The Iowa City Animal Care and Adoption Center, 3910 Napoleon Lane, is working to help pet owners who are experiencing financial hardships during the COVID-19 pandemic by providing free pet food. The shelter is accepting donations of food for dogs, cats, and small animals.

    To request food, pet owners can call the Animal Care and Adoption Center at 319-356-5295. Staff is currently working with a limited crew and still provides care for the animals, so those interested may need to leave a message. Callers should leave their name, phone number, and the number and types of pets that need food. Staff will then contact the pet owners when the food is ready, and can be picked up near the front door of the shelter. 

    To donate food, please drop off items at the side door, facing mostly east, between 8 a.m. and 5 p.m. Prescription pet food will also be gladly accepted. For more information, visit the website. 

    Building Inspection Services (City)

    In an effort to prevent the spread of COVID-19, several City of Iowa City facilities are closed to the general public including the front counter of the Neighborhood and Development Services Department in City Hall. Building Inspection Services has outlined the following guidance to assist builders and developers in limiting interactions in the field during this time.

    Full list of impacts to Building Inspections Services 

    City Hall (City) 

    The closure of City facilities to the public, including City Hall, has been extended through Thursday, April 30, 2020, due to the ongoing COVID-19 pandemic. For more information, visit the website. 

    Curbside Collection (City)

    Regular curbside collection of garbage, recycling, and organics will continue with normal pickup for Iowa City customers. 

    Due to current staffing limitations, special pick-ups are not being scheduled at this time. 

    For more information, visit their website. 

    Environmental Education Center (City)

    The Environmental Education Center located at the East Side Recycling Center is closed until further notice. Events scheduled through April 30 are canceled.  If you have an event scheduled, staff will be reaching out to offer a refund or the option to reschedule at a later date (dates are not being set at this time).

    No events are being scheduled at this time.  Please check back after April 30 for updates. For more information, visit the website. 

    Farmers Market (City)

    The Iowa City Farmers Market is postponing its opening until Saturday, June 6, 2020. The decision is based on information provided by the CDC regarding limiting social gatherings to no more than 10 people. For more information, visit the website. 

    Housing Authority (City and County)

    As part of the City’s COVID-19 response, the Iowa City Housing Authority Office (ICHA) is closed to the public. Housing Authority staff will continue to process needed paperwork, issue rent payments, and answer calls.

    The City does not anticipate any disruptions to rent payments at this time. Please continue to report all changes in income and family composition in writing. 

    If you need to speak with your caseworker or Housing Authority Staff: Please call the ICHA at 319-356-5400. You may also email or call caseworkers and staff directly. For more information, visit their website.

    Landfill (City and County)

    The Iowa City Landfill and Recycling Center (3900 Hebl Ave. SW), which includes the Hazardous Material Collection Facility, is closed to the general public until further notice. The Landfill will remain open to commercial waste haulers and contractors. The Landfill serves all of Johnson County, and the cities of Kalona and Riverside. 

    To dispose of waste during this time, the public is advised to use curbside collection services where available and public recycling drop-off sites. For a full list of commercial hauling options and recycling drop-off sites, visit their website. 

    Saturday Closure

    The Landfill is closed on Saturdays for ALL customers, including commercial haulers and contractors, until further notice. Monday through Friday hours continue normally (7 a.m. to 4:30 p.m.) for commercial waste haulers and contractors only. For more information, visit their website. 

    Library (City)

    The Iowa City Public Library has released most staff from on-site work assignments. Telephone service are temporarily suspended; watch for updates related to the reestablishment of this service.

    Please continue to reach out to the Library via Live Chat online, available 10:00 a.m. to 5:00 p.m., Monday through Friday.  All online resources are available on the website. Check out the library's Facebook page for video storytimes and other activities you can do from home.

    Library response to COVID-19

    Parks and Recreation (City)

    The closure of City facilities to the public, including City Hall and recreation centers, has been extended through Thursday, April 30, 2020, due to the ongoing COVID-19 pandemic. 

    Parks and Recreation facilities closed:
    • Robert A. Lee Recreation Center
    • Mercer Park Aquatic Center/Scanlon Gym
    • Terry Trueblood Lodge
    • Ned Ashton House
    • Playground equipment at all City parks

    Senior Center (City and County)

    To provide more protection for older adults in our community and reduce potential spread of COVID-19, the Senior Center is closed until April 30, 2020. 

    Alternative options will be provided for those that use the meal service.

    For more information and activity suggestions, visit the Center website and social media.

    Sewing for Seniors campaign

    The CDC and national health officials are now recommending the use of homemade masks when leaving home. In response, the Iowa City Senior Center is launching a Sewing for Seniors project to engage Senior Center volunteers that enjoy sewing to make face masks for local older adults.

    The Center will provide the sewing pattern and material needed to make these masks and has partnered with TRAIL of Johnson County for contactless delivery to area seniors. For more information, visit the website. 

    Transit (City)

    COVID-19 has impacted the City's transportation, but is still considered an essential service for our residents. Please: do not use transit unless totally necessary in order to help stop the spread of the virus. 

    Buses are now fare-free in order to keep a CDC-recommended six-feet distance between riders and drivers. Riders who are able are asked to enter the bus from the back door of the bus. 

    All City buses are being cleaned extensively to help ensure the safety of our riders. For more information about how the buses are being cleaned, visit the website. 

    For local transportation program updates, visit the Johnson County Mobility Coordination website. 

    Route Changes

    Iowa City Transit has made temporary changes to its weekday service, including ending weekday service at 8 p.m. and providing hourly service on most routes using Saturday routes and schedules. Three “weekday” routes will also be added during peak times.

    This temporary service reduction will help meet public health objectives while continuing to provide essential transportation to the community, and help ensure the health and safety of our employees and passengers by limiting the spread of COVID-19. For more information, visit the website. 

    Iowa City Transit has further modified service on the Oakcrest route during peak travel periods. For more information, visit the website. 

    Treasurer (County) 

    In response to the COVID-19 disaster emergency, Governor Kim Reynolds issued a declaration extending the period to pay property taxes without accruing late fees to Thursday, April 16, 2020.

    To avoid a late fee penalty, payments need to be delivered to the Treasurer’s Office through a mail slot on the door of the Johnson County Administration Building, paid online or postmarked by Thursday, April 16, 2020, to avoid a 1 ½ percent monthly penalty that will begin on Friday, April 17, 2020.

    For more information, visit their website. 

    Utilities (City)

    With City Hall closed to the public due to the COVID-19 pandemic, the City is reminding residents that they can drop off utility bill payments at the dropbox located outside of City Hall. The dropbox has moved back to its original location: in the City Hall lot immediately east of the building, across the street from New Pioneer Food Co-op. 

    Cash or check are accepted. Please include your payment stub, or the address and account number to apply the payment to. 

    For more information, visit the website.

    Wastewater (City)

    Wastewater services will continue as normal. Residents can keep our wastewater services operating smoothly by not flushing disinfectant wipes or toiletry wipes down the toilet. Even if the packaging says "flushable," these wipes do not break down like toilet paper, causing operational issues at the wastewater facility. 

    Learn more by watching this video: "Why flushable wipes shouldn't go in the toilet"

    Water (City)

    The COVID-19 virus has not been detected in drinking-water supplies. Based on current evidence, the risk to water supplies is low. Americans can continue to use and drink water from their tap as usual. For more information, visit the Environmental Protection Agency's website.

    For more information on water not being impacted by COVID-19, visit the CDC website.