The City of Iowa City and Johnson County are focused on continuing critical operations including the police and fire departments, providing clean water, sewer services, trash and recycling collection, and transit.

Some City and County Services have been impacted due to coronavirus (COVID-19). Changes in operating schedules, cancellations, or other alterations to operations and facilities will be communicated as circumstances evolve. 

For a full list of City of Iowa City facility closures, visit the website. 

    City and County Services Updates

    Other Updates  


    Animal Care and Adoption Center (City)

    The Animal Care and Adoption Center is operating with limited open hours: 10:30 a.m. to 5:30 p.m., Monday through Friday.

    The building remains locked and limited numbers of people are allowed to enter at one time due to the COVID-19 pandemic. Visitors should call 319-356-5295 when they arrive, or wait at the door to be allowed in.

    Licensing and dog park permits can be done in person during open hours. Potential owners will also be allowed to view adoptable pets, following all safety guidelines. 

    The center will continue to take applications for animals by email, and will allow appointments to be made to view for animals on their webpage. Staff is also taking appointments for stray and owner surrender animals prior to arrival. Please call 319-356-5295 before delivering an animal.

    Pet Food Donations

    The center is working to help pet owners who are experiencing financial hardships during the pandemic by providing free pet food. The shelter is accepting donations of food for dogs, cats, and small animals.

    To request food, pet owners can call the center at 319-356-5295. 

    To donate food, please drop off items at the side door, facing mostly east, between 8 a.m. and 5 p.m. Prescription pet food will also be gladly accepted. For more information, visit the website. 


    Building Inspection Services (City)

    City Hall, which includes the front counter of the Neighborhood and Development Services, is closed until further notice. Building Inspection Services has outlined the following guidance to assist builders and developers in limiting interactions in the field.

    Required Radon Testing Delayed 

    The City's plan to verify radon testing at all single family detached and duplex rental units has been moved back to July 1, 2021. 

    While testing and mitigation are important, the City will delay the new radon requirements to reduce contact between staff and public to help limit the spread of COVID-19. For more information, visit the website. 


    City Hall (City) 

    The closure of City Hall has been extended until further notice.


    Environmental Education Center (City)

    The Environmental Education Center located at the East Side Recycling Center is closed until further notice. 

    No events are being scheduled at this time. For more information, visit the website. 


    Farmers Market (City)

    The Iowa City Farmers Market will retains its digital format for the 2020 season. 

    The Iowa City Farmers Market is partnering with Field to Family to offer a contact-free farmers market. Providing a connection to locally grown foods by offering a contact-free market will ensure safety continues to be a priority. 


    Housing Authority (City and County)

    The Iowa City Housing Authority Office (ICHA) is closed until further notice. Housing Authority staff will continue to process needed paperwork, issue rent payments, and answer calls. Please continue to report all changes in income and family composition in writing. 

    If you need to speak with your caseworker or Housing Authority staff, call 319-356-5400. For more information, visit their website.

    Fair Housing Resources 

    The City of Iowa City’s Office of Equity and Human Rights is available to assist businesses, landlords, and property managers on questions concerning unlawful discrimination and harassment.

    Staff has put together a memo containing guidance on fair housing and COVID-19. Memos on unlawful discrimination are available online at icgov.org.

    If you have additional questions, email humanrights@iowa-city.org or call 319-356-5022. 


    Landfill (City and County)

    The Iowa City Landfill and Recycling Center has reopened. All services are available.

    Reopening Information
    • Cash is discouraged. Please use credit or debit card, or check.
    • The landfill office is not open to the public.  Please wait in line to talk with the scale operator or call 319-356-5151. 
    • In the self-serve recycling and composting areas, exercise social distancing of 6-feet between one another. 

    For information on how to handle waste materials during the pandemic, view Waste and Recycling COVID-19 Recommendations.


    Library (City)

    The Iowa City Public Library is closed until further notice. There will be no in-person library programs, public meeting room use, or Bookmobile service until possibly mid-August.

    The Iowa City Public Library is now offering curbside pickup and mail delivery of available library materials.

    Library staff have resumed answering phone calls to 319-356-5200 between 10 a.m. and 6 p.m., Monday through Friday.

    Online resources are available on the website. Check out the library's Facebook page for video storytime and other activities you can do from home.


    Parks and Recreation (City)

    Parks and Recreation facilities closed:

    • Robert A. Lee Recreation Center
    • Mercer Park Aquatic Center/Scanlon Gym
    • Terry Trueblood Lodge
    • Ned Ashton House
    • City Park Pool 
    The Parks and Recreation Department has announced the following updates:
    • Party in the Park events suspended indefinitely.
    • The Iowa City in-person Farmers Market will retain its digital format for the 2020 season. 
    • There will be no organized groups sports and no athletic field rentals through the start of fall sports, approximately Friday, August 15, 2020.
    • No summer recreation brochure will be available. 
    • Terry Trueblood Recreation Area's trail was converted to a one-way loop temporarily in order to help maintain social distancing. 
    • Individual sports like running, biking, swimming, and tennis, will be allowed, though dates for reopening the City's indoor pools have yet to be determined. City Park Pool will remain closed through the 2020 season. Splash pads also remain closed. 
    • Bathrooms and drinking fountains at all parks will remain closed. Water will be turned on at the City’s two off-leash dog parks and portable restrooms will soon return to several locations. Park shelters are not being rented or serviced, but may be used by small groups that maintain adequate social distancing. 

    Any questions about Parks and Recreation openings or facilities can be directed to Juli Seydell-Johnson, Director, at Juli-SJohnson@iowa-city.org, or 319-356-5104. 

    Community Connection (video series): Parks and Recreation Department offers alternative programming during pandemic


    Senior Center (City and County)

    The Senior Center is closed until further notice. 

    Alternative options will be provided for those that use the meal service.

    For more information and activity suggestions, visit the Center website and social media.


    Transit (City and County)

    Iowa City Transit

    Iowa City Transit has returned to the normal weekday summer service schedule.

    Hours of operation are 6 a.m. – 10:30 p.m. Monday- Friday, and 6 a.m. – 7 p.m. on Saturdays. The Downtown Shuttle and Eastside Loop, which typically do not run during the summer, will not resume until the University of Iowa and the Iowa City Community School District are in session. Fare collection has resumed and riders will be asked to board through the front of the bus. For more information, visit the website. 

    The City is asking transit riders to wear a face covering (mask or shield) when riding a bus. 

    Coralville, CAMBUS, Johnson County

    For transportation updates related to Coralville Transit, Johnson County SEATS, CAMBUS, and more, visit the Johnson County Mobility Coordination website. 


    Treasurer (County)

    The property tax deadline has been extended to July 31, 2020. For more information, visit the website. 


    Utilities (City)

    With City Hall closed to the public, the City is reminding residents that they can drop off utility bill payments at the dropbox located outside of City Hall (located in the City Hall lot immediately east of the building, across the street from New Pioneer Food Co-op). 

    Cash or check are accepted. Please include your payment stub, or the address and account number to apply the payment to. 


    Wastewater (City)

    Wastewater services will continue as normal. Residents can keep our wastewater services operating smoothly by not flushing disinfectant wipes or toiletry wipes down the toilet. Even if the packaging says "flushable," these wipes do not break down like toilet paper, causing operational issues at the wastewater facility. 

    Learn more by watching this video: "Why flushable wipes shouldn't go in the toilet"


    Water (City)

    The COVID-19 virus has not been detected in drinking-water supplies. Residents can continue to use and drink water from their tap as usual. For more information, visit the Environmental Protection Agency's website.