The City of Iowa City and Johnson County are focused on continuing critical operations including the police and fire departments, providing clean water, sewer services, trash and recycling collection, and transit.

Some City and County Services have been impacted due to coronavirus (COVID-19). Changes in operating schedules, cancellations, or other alterations to operations and facilities will be communicated as circumstances evolve. 

For a full list of City of Iowa City facility closures, visit the website. 

    City and County Services Updates

    Other Updates  


    Animal Care and Adoption Center (City)

    The Animal Care and Adoption Center is currently closed until further notice.

    Pet Food Donations

    The Iowa City Animal Care and Adoption Center, 3910 Napoleon Lane, is working to help pet owners who are experiencing financial hardships during the COVID-19 pandemic by providing free pet food. The shelter is accepting donations of food for dogs, cats, and small animals.

    To request food, pet owners can call the Animal Care and Adoption Center at 319-356-5295. Staff is currently working with a limited crew and still provides care for the animals, so those interested may need to leave a message. Callers should leave their name, phone number, and the number and types of pets that need food. Staff will then contact the pet owners when the food is ready, and can be picked up near the front door of the shelter. 

    To donate food, please drop off items at the side door, facing mostly east, between 8 a.m. and 5 p.m. Prescription pet food will also be gladly accepted. For more information, visit the website. 

    Community Connection (video series): Iowa City Animal Center maintains services during the pandemic


    Building Inspection Services (City)

    City Hall, which includes the front counter of the Neighborhood and Development Services, is closed until further notice. Building Inspection Services has outlined the following guidance to assist builders and developers in limiting interactions in the field during this time.

    Required Radon Testing Delayed 

    The City's plan to verify radon testing at all single family detached and duplex rental units has been moved back to July 1, 2021 due to COVID-19. 

    While testing and mitigation are important, due to the pandemic the City will delay the new radon requirements to reduce contact between staff and public to help limit exposure and the spread of COVID-19. For more information, visit the website. 


    City Hall (City) 

    The closure of City facilities to the public, including City Hall, has been extended until further notice.


    Curbside Collection (City)

    Regular curbside collection of garbage, recycling, and organics will continue with normal pickup for Iowa City customers. 

    For information on how to handle waste materials during the pandemic, view Waste and Recycling COVID-19 Recommendations.


    Environmental Education Center (City)

    The Environmental Education Center located at the East Side Recycling Center is closed until further notice. Events scheduled through June 15 are canceled.  If you have an event scheduled, staff will be reaching out to offer a refund or the option to reschedule at a later date (dates are not being set at this time).

    No events are being scheduled at this time.  Please check back June 15 for updates. For more information, visit the website. 


    Farmers Market (City)

    The Iowa City Farmers Market is postponing its opening until at least Saturday, July 4, 2020. 

    The Iowa City Farmers Market is partnering with Field to Family to offer a contact-free farmers market. Providing a connection to locally grown foods by offering a contact-free market will ensure safety continues to be a priority. 


    Housing Authority (City and County)

    The Iowa City Housing Authority Office (ICHA) is closed until further notice. Housing Authority staff will continue to process needed paperwork, issue rent payments, and answer calls.

    The City does not anticipate any disruptions to rent payments at this time. Please continue to report all changes in income and family composition in writing. 

    If you need to speak with your caseworker or Housing Authority Staff: Please call the ICHA at 319-356-5400. You may also email or call caseworkers and staff directly. For more information, visit their website.

    Fair Housing Resources 

    The City of Iowa City’s Office of Equity and Human Rights is available to assist businesses, landlords, and property managers on questions concerning unlawful discrimination and harassment.

    Staff has recently put together a memo containing guidance on fair housing and COVID-19. The memo on this topic, as well as other memos on unlawful discrimination, are available online at icgov.org.

    If you have additional questions, please email humanrights@iowa-city.org or call 319-356-5022. 


    Landfill (City and County)

    The Iowa City Landfill and Recycling Center has reopened. All services are available, except for the Swap Shop

    Reopening Information
    • Cash is discouraged. Please use credit or debit card, or check.
    • The landfill office is not open to the public.  Please wait in line to talk with the scale operator or call 319-356-5151. 
    • Be patient, as there may be long lines.
    • In the self-serve recycling and composting areas, exercise social distancing of 6-feet between one another. 

    For information on how to handle waste materials during the pandemic, view Waste and Recycling COVID-19 Recommendations.


    Library (City)

    The Iowa City Public Library is closed until further notice. There will be no in-person library programs, public meeting room use, or Bookmobile service until possibly mid-August.

    Library staff have resumed answering phone calls to 319-356-5200 between 10 a.m. and 6 p.m., Monday through Friday.

    Due dates have been extended through July 15 for everything borrowed from the library. Please keep library items until the library reopens. If items must be returned, the book return at the Downtown Library is open.

    Online resources are available on the website. Check out the library's Facebook page for video storytimes and other activities you can do from home.


    Parks and Recreation (City)

    Parks and Recreation facilities closed:

    • Robert A. Lee Recreation Center
    • Mercer Park Aquatic Center/Scanlon Gym
    • Terry Trueblood Lodge
    • Ned Ashton House
    • City Park Pool 
    The Parks and Recreation Department has announced the following updates:
    • There will be no organized groups sports and no athletic field rentals through the start of fall sports, approximately Friday, August 15, 2020.
    • No summer recreation brochure will be available. 
    • Terry Trueblood Recreation Area's trail was converted to a one-way loop temporarily in order to help maintain social distancing. 
    • Weekly Party in the Park events will begin on Thursday, June 18 with an event at Riverfront Crossings Park. 
    • Registration is open for a summer child care camp which will begin on June 15 at Mercer/Scanlon Recreation Center. Find more information online.
    • Individual sports like running, biking, swimming, and tennis, will be allowed, though dates for reopening the City's indoor pools have yet to be determined. City Park Pool will remain closed through the 2020 season. Splash pads also remain closed. 
    • Bathrooms and drinking fountains at all parks will remain closed. Water will be turned on at the City’s two off-leash dog parks and portable restrooms will soon return to several locations. Park shelters are not being rented or serviced, but may be used by small groups that maintain adequate social distancing. 

    Any questions about Parks and Recreation openings or facilities can be directed to Juli Seydell-Johnson, Director, at Juli-SJohnson@iowa-city.org, or 319-356-5104. 

    Community Connection (video series): Parks and Recreation Department offers alternative programming during pandemic


    Senior Center (City and County)

    The Senior Center is closed until further notice. 

    Alternative options will be provided for those that use the meal service.

    For more information and activity suggestions, visit the Center website and social media.

    Sewing for Seniors campaign

    Sewing for Seniors is meant to engage Senior Center volunteers that enjoy sewing to make face masks for local older adults.

    The Center will provide the sewing pattern and material needed to make these masks and has partnered with TRAIL of Johnson County for contact-less delivery to area seniors. For more information, visit the website. 


    Transit (City)

    COVID-19 has impacted the City's transportation, but is still considered an essential service for our residents. Please do not use transit unless necessary in order to help stop the spread of the virus. 

    Buses are fare-free in order to keep a six-feet distance between riders and drivers. Riders who are able are asked to enter the bus from the back door of the bus. All City buses are being cleaned extensively to help ensure the safety of our riders. 

    For local transportation program updates, visit the Johnson County Mobility Coordination website. 

    Route Changes

    Iowa City Transit has made temporary changes to its weekday service, including ending weekday service at 8 p.m. and providing hourly service on most routes using Saturday routes and schedules. Three “weekday” routes will also be added during peak times.

    This temporary service reduction will help meet public health objectives while continuing to provide essential transportation to the community, and help ensure the health and safety of our employees and passengers by limiting the spread of COVID-19. For more information, visit the website. 

    Iowa City Transit has further modified service on the Oakcrest route during peak travel periods. For more information, visit the website. 

    Wear Masks

    The City is asking transit riders to please wear a cloth mask when riding a bus. 

    Wearing a cloth mask while riding transit will help keep both the drivers and riders safe, and limit the spread of COVID-19. City bus drivers also have access to, and wear, masks.

    The City offers cloth masks to transit riders who need them. 


    Treasurer (County)

    The property tax deadline has been extended to June 25, 2020. For more information, visit the website. 


    Utilities (City)

    With City Hall closed to the public, the City is reminding residents that they can drop off utility bill payments at the dropbox located outside of City Hall. The dropbox has moved back to its original location: in the City Hall lot immediately east of the building, across the street from New Pioneer Food Co-op. 

    Cash or check are accepted. Please include your payment stub, or the address and account number to apply the payment to. For more information, visit the website.


    Wastewater (City)

    Wastewater services will continue as normal. Residents can keep our wastewater services operating smoothly by not flushing disinfectant wipes or toiletry wipes down the toilet. Even if the packaging says "flushable," these wipes do not break down like toilet paper, causing operational issues at the wastewater facility. 

    Learn more by watching this video: "Why flushable wipes shouldn't go in the toilet"


    Water (City)

    The COVID-19 virus has not been detected in drinking-water supplies. Residents can continue to use and drink water from their tap as usual. For more information, visit the Environmental Protection Agency's website.

    For more information on water not being impacted by COVID-19, visit the Centers for Disease Control and Prevention (CDC) website.