Welcome to the City of Iowa City Water Division
Iowa City has been producing and distributing potable water since 1882, and currently serves over 74,000 customers in Iowa City and University Heights. An average of 5.6 million gallons of water per day is served to customers through approximately 27,700 water service lines connected to 270 miles of water main. Our mission is to provide the best quality water and customer service possible. We distribute clean, safe drinking water to residents, businesses, and industry as set out through the Safe Drinking Water Act. Iowa City’s state-of-the-art drinking water purification facility is located at 80 Stephen Atkins Drive, and is operated 24 hours a day, seven days a week.
For water emergencies, please call 319-356-5166.
Browse the links below to learn more about the City of Iowa City Water Division.
Utility billing for the City of Iowa City is maintained by the Iowa City Revenue Utilities Division. Contact Iowa City Revenue Utilities to sign up for city utility services or for questions about utility billing and specific account information. Revenue Utilities may also be reached by calling 319-356-5066.
Visit the Water Quality and Treatment page to view Consumer Confidence Reports, lead and copper information, current research data being collected at the water treatment plant, and general information about the water purification process.
Our Water Service Lines and Water Meters page provides information on water service terminology, service owner responsibilities, and water meter information. A water service line diagram is also available to view.
Visit our Water Resources, Documents and Forms page to view and download water standards, standard construction details, policies and procedures manual, schedule of Water Division fees, and water forms and applications.
Water Emergencies Call 319-356-5166
Water Office - Routine Calls 319-356-5160