SHIIP Medicare Counseling

Senior Health Insurance Information Program (SHIIP) is a free, confidential service of the State of Iowa that helps Iowans make informed decisions about Medicare and other health coverage.

Please select the appointment type below that best meets your needs and follow the link to make an appointment online. 


Welcome to Medicare Seminars

Will you be eligible for Medicare in the near future? Do you know your options for receiving Medicare benefits? Do you want to better understand how Medicare works with other health insurance options? A two-hour Welcome to Medicare seminar is offered monthly by SHIIP counselors which provides an overview of traditional Medicare benefits (Parts A and Part B, prescription drug plans (Part D) and Medicare supplements), as well as the growing array of Medicare Advantage plans.

  • Or call the Senior Center at 319-356-5220 to sign up.

Open Enrollment Period

SHIIP counselors can assist you in making informed decisions about Medicare coverage options for the coming year. From October 15 – December 7 each year, you can join, switch, or drop a plan (for coverage beginning on January 1 of the next year).


New to Medicare & General Medicare Questions

Will you be newly eligible for Medicare in the near future? Have you been on Medicare for a while and want to better understand what it offers? Do you help a family member with Medicare issues? SHIIP counselors can help you understand and navigate the basics of Medicare and assist with general questions and concerns related to Medicare.


University of Iowa Employees & Retirees

We also offer specialized SHIIP counseling for University of Iowa employees/retirees and their spouses. These sessions encompass both UI health plan options and broader Medicare options/decisions. If you have a UI employee/retiree health care plan, please click below to make an appointment.


Medicare Disability for Under Age 65

If you're under age 65 and need to see a SHIIP counselor for questions or concerns related to Medicare Disability, we can help.


Find Medicare information and resources online

Visit the State of Iowa's website for Senior Health Insurance Information Program (SHIIP) to explore general Medicare information and resources.