SHIIP Medicare Counseling

Senior Health Insurance Information Program (SHIIP) is a free, confidential service of the State of Iowa that helps Iowans make informed decisions about Medicare and other health coverage.

Please select the appointment type below that best meets your needs and follow the link to make an appointment online. 


Medicare Open Enrollment Period (Oct 15 - Dec 7, 2021)

The Center’s SHIIP appointments are full through the end of the open enrollment period. 

If you still need assistance, we recommend calling 1-800-MEDICARE (1-800-633-4227).

For guidance on how to do your own plan review online, watch Medicare's official video with step-by-step instructions for using the Medicare Plan Finder.


University of Iowa Employees & Retirees

We also offer specialized SHIIP counseling for University of Iowa employees/retirees and their spouses. These sessions encompass both UI health plan options and broader Medicare options/decisions. If you have a UI employee/retiree health care plan, please click below to make an appointment.


New to Medicare & General Medicare Questions

Will you be newly eligible for Medicare in the near future? Have you been on Medicare for a while and want to better understand what it offers? Do you help a family member with Medicare issues? SHIIP counselors can help you understand and navigate the basics of Medicare and assist with general questions and concerns related to Medicare.


Medicare Disability for Under Age 65

If you're under age 65 and need to see a SHIIP counselor for questions or concerns related to Medicare Disability, we can help.


Find Medicare information and resources online

Visit the State of Iowa's website for Senior Health Insurance Information Program (SHIIP) to explore general Medicare information and resources.