Following the severe storms (derecho) that impacted our area on Monday, Aug. 10, 2020, the community is working towards recovery. Please take note of the following resources for reporting damage and staying on top of the latest news.
To report downed trees in streets and other public areas, call the Streets Division at 319-356-5181 or use ICgovXpress to let us know about the issue. Please be able to provide detailed location information if you call and be prepared to leave a voicemail.
- Debris Cleanup Safety
- Center for Disease Control and Prevention (CDC) has cleanup safety information for natural disasters and severe weather.
- Department of Natural Resources provides suggestions on cleaning up yard debris and damaged trees.
- Occupational Safety & Health Administration offers Tree Trimming safety information.
- U.S. Army Corps of Engineers has tips on how to protect yourself during cleanup after a storm.
- MidAmerican Energy Updates
- Customers who are experiencing an outage are encouraged to report them as quickly as possible so areas of greatest need can be pinpointed. Outages can be reported on MidAmerican's website, via private message on Facebook or Twitter, or by phone at 888-427-5632. For gas leak emergencies, call 800-595-5325.
City News Releases
- September 10, 2020: S. Riverside Drive storm debris disposal site temporarily closed due to rain, site conditions
- September 7, 2020: Video Update: Yard Sign Rules, Storm Debris Cleanup, and Building Trades
- September 3, 2020: Final round of storm debris removal ends Friday, Sept. 4 as City crews and partners complete major effort
- September 1, 2020:
- August 30, 2020: Video Update: COVID-19 Outbreak, Final Pass for Storm Debris, and Curbside Pickup at the Library
- August 28, 2020: Route map for final round of storm debris cleanup released
- August 26, 2020: Community Connection: Center for Worker Justice helps families navigate pandemic, derecho disaster
- August, 25, 2020:
- Final round of storm debris curbside pickup begins Monday, Aug. 31, 2020; residents urged to move tree debris to curb
- Assistance announced for Iowa WIC Families affected by severe weather
- Storm cleanup update: Burlington St. (Summit to Muscatine) will be closed Wednesday morning, Aug. 26; Dodge & Governor Streets reduced to one lane
- August 24, 2020:
- August 21, 2020:
- August 20, 2020: Court Hill route to detour due to storm damage cleanup effective Thursday, August 20, 2020
- August 19, 2020:
- August 18, 2020: Community Connection: Recovery efforts continue in the aftermath of devastating derecho storm
- August 17, 2020:
- August 14, 2020:
- August 13, 2020: Summit Street reopens to traffic following Monday’s storm
- August 12, 2020: Court Street reopens during Aug. 10 storm debris cleanup
- August 11, 2020:
Other News and Resources
How to Stay Updated
- Sign up for news releases sent directly to your email at www.icgov.org/subscribe.
- Follow our social media platforms, Facebook, Twitter, and Nextdoor.
- Tune into local radio stations for updated news.
Emotional Health Support
- CommUnity, formally the Crisis Center, has support resources by phone (Crisis Call/Text: 1-855-325-4296) and Online Chat.
- Crisis Text Line 24/7: Text "HOME" to 741741 to connect to a counselor for support.
- Iowa Disaster Behavioral Health Response Team provides mental health services across the state after a disaster.
- Iowa Refugee Counseling Center offers virtual counseling sessions for refugees and immigrants.
- Your Life Iowa Statewide Crisis Line is available for those experiencing emotional distress in a crisis and can be reached at 855-581-8111.
Farming and Agriculture Resources
- USDA is offering assistance to farmers and ranchers:
Financial or Grant Assistance
- Iowa Association of Realtors is offering Derecho Storm Relief grant funding to assist Iowans with mortgage or rental costs.
- Iowa Individual Disaster Assistance Grant Program (IIAGP) offers grants to families whose household’s annual income is at 200% or less of the federal poverty level. Each qualifying household may receive up to $5,000.00. Apply at the website.
- Applications can be turned in to a local Community Action Agency, go to www.iowacommunityaction.org to find your local agency. For the Iowa Individual Disaster Assistance Grant program information call toll-free 1-877-347-5678.
- Lost Wages Assistance program has been approved for additional federal unemployment insurance benefits. Iowa Workforce Development will be updating their website on program implementation and how to apply.
- U.S. Small Business Administration (SBA) is offering low-interest disaster loans to non-profit organizations and businesses impacted by the derecho storm.
- CommUnity Crisis Center and Food Bank
- Food Assistance Replacement: This program assists households that normally receive Food Assistance to receive replacements for food destroyed or spoiled due to the storm.
- Hawkeye Area Community Action Program, Inc. (HACAP), the community action agency serving Johnson County, offers mobile food pantries and other nutrition services.
- Special Supplemental Nutrition Program for Women, Infants, and Children (WIC): The Iowa Department of Public Health announced additional assistance for families who receive WIC benefits.
- USDA Tips for Handling Food Following a Disaster
- Iowa Legal Aid
- Legal Advice Hotline: 1-800-332-0419; 9 a.m. to 4 p.m., Monday to Friday
- Iowa State Bar Association offers information on legal assistance.
Other Emergency Resources
- American Red Cross is offering emergency housing or shelter for those in need by calling 1-800-RED-CROSS (733-2767).
- Iowa Department of Human Services has a variety of disaster relief resources available on their website.
- Iowa Disaster Case Management: This program connects households impacted by the storm with case managers that assist households with recovery plans post-disaster.
- Iowa Homeland Security & Emergency Management is asking Iowans to fill out a survey to report property damage in an effort to understand the disaster scope and severity.
- Johnson County
- Social Security Administration Information Flyers
- State of Iowa Disaster Recovery offers news, funding and community support opportunities, and resources.
- U-Haul is offering free self-storage options for 30 days to assist Iowans with recovery.
- United Way Assistance and Support
- 211 Iowa: Toll-Free is available to connect Iowans with the social services (food, funding, housing, etc.) they need for their particular circumstance. Call 866-469-2211; Alternative: 319-739-4211.
- Check on Neighbors:
- Neighbors are asked to check on the welfare of their neighbors during this event. With extended power outages and storm damage, some residents may be unable to ask for assistance. Please stop by the neighbors you are familiar with and find out what help is needed. Resources are available from the United Way. In an emergency, call 911. Those in need of immediate support services can dial 2-1-1 on their cell or landline, texting their zip code to 898211, visit 211iowa.org or download the 211 Iowa app.
- If there are residents who are unable to clean up debris and require assistance, please contact United Way, who is coordinating volunteer clean-up efforts at 319-338-7823.
- United Way of Johnson and Washington Counties Volunteer Portal
- Volunteer Iowa has a derecho resource page that includes a variety of volunteer opportunities.
If you have questions on when your power will be restored, how repair work is prioritized, why your neighbor has power and you do not, and more, take a look at the Q&A below:
Q: When will my power be restored?
A: Power is expected to be restored to most customers Thursday, August 13,2020 - some may not be restored until Friday or Saturday. We appreciate your patience as we work to restore power and make repairs as quickly and safely as possible.
Q: Why do my nearby neighbors have power and I do not?
A: There could be a number of reasons, including that they may be on separate circuits, there may be line damage on their property or somewhere nearby, or perhaps a line feeding into the neighborhood is damaged. Utility infrastructure is complicated and oftentimes there are many sources into a neighborhood and community that allow for us to manage the safety and reliability of the system.
Q: How do you prioritize the repair work?
A: When responding to large-scale outages, crews start with circuits that serve the most customers, including major transmission lines and large circuits (which sustained extensive damage), then to medium and smaller-capacity lines, and finally individual service lines. Throughout the restoration process critical facilities are prioritized, such as hospitals, shelters, and water treatment plants. Since Wednesday, crews have focused repair efforts on neighborhoods. Crews are working around the clock on restoring all customers.
Q: Why is the MidAmerican truck idling in my neighborhood, but no one is working?
A: Safety is our top priority. If you see trucks in your neighborhoods, either driving by or idled, they are an integral part of our restoration process. These individuals are assisting with assessing and reporting damage, looking for situations where a simple repair will restore service, and in some cases physically watching downed wires that may be energized to ensure people in the area stay away and stay safe.
Q: Why doesn't the map show my outage/neighborhood?
A: As more outages are reported the outage map groups them together, so you may not be able to zoom in on your specific location on the map. Click "Updates" at the top of the page for more info.
Q: Who is responsible for the electric connection at my house?
A: If the customer-owned "weatherhead" or “weathercap”, the service head or service entrance cap, is pulled away from the house or if there is damage to the meter box, an electrician may need to make repairs prior to crews being able to restore power. MidAmerican Energy has posted a graphic on their website to help our customers understand their electric service connection.